With the surge of smartphones and affordable data, mobile marketing is rapidly evolving in India. Businesses are now crafting more dynamic customer engagement journeys via SMS, moving beyond basic text messages. With the right tools, you can now send HTML surveys, brochures, web links, and mobile coupons through SMS, and even interact with your customers on this channel.
Ctext Bulk SMS boasts five times higher open and response rates compared to email and other social media channels, ensuring better results! At Textlocal, we witness this advantage firsthand in all our communications.
HTML Surveys and Forms via SMS
It’s increasingly challenging to get instant feedback or understand customer expectations. However, reaching out to customers on their mobile devices with surveys and feedback forms ensures maximum responses. Ctext surveys and forms come with industry-standard features that allow you to create and track professional, multi-page surveys within minutes. You can personalize the forms and surveys for each recipient using merge fields, insert dropdowns, free text fields, and more .
Track Campaign Performance Using Ctext Shortlinks
Start your journey to creating successful marketing campaigns by analyzing past data to understand what worked and what didn’t. With Ctext, you have all the data you need right at your fingertips. Easily access detailed click metrics, including information on who opened the link, click timestamps, and device characteristics. You can also conduct A/B tests with different messages, send times, CTAs, etc., and leverage click data to determine what resonates best with your audience.
Shortlinks not only provide valuable metrics but also serve as an excellent way to include URLs in your Ctext SMS messages. Lengthy URLs can make your messages appear spammy and unprofessional. With Ctext Bulk SMS you can seamlessly insert any URL into your message and send it as a shortlink. Unlike other URL shorteners like Bitly, Ctext shortlinks can be sent as unique, trackable links to millions of recipients in your bulk SMS campaigns.
Deliver Personalized Coupons and Tickets to Customers through SMS
Mobile vouchers and tickets streamline entry processes effectively. Ctext enables you to effortlessly generate comprehensive mobile tickets and vouchers complete with unique coupon codes (and bar/QR codes). Send multi-use or single-use vouchers to monitor customer activity accurately and reduce the risk of fraud or reuse. Mobile vouchers triggered by inbound SMS (e.g., when a customer opts in) are a potent method to attract new customers and gather their information for ongoing communications.
Facilitate Two-Way Communication Using Long/Short Codes & Missed Call Numbers
Establishing a two-way communication channel can greatly benefit your business. Make it easy for customers to contact you for information, support, feedback, and more using Ctext Bulk SMS keywords, short codes, long codes, missed call numbers, and dual VMNs with Ctext Receive SMS and Missed Call Numbers feature, you can automate replies, forward incoming requests, and track interactions online. Two-way communications help expand your contact database and efficiently manage inbound leads.
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